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|
| Q |
Who do I
contact if I have problems registering through the web site? |
| A |
Please send an email to registration@iit2007.org
if you are facing problems registering or didn’t receive a confirmation
email after registering online with your credit card. |
| Q |
Who do I
contact if I want more details about the conference program? |
| A |
Please send an email to info@iit2007.org
for general inquiries, suggestions or feedback on the conference
program. |
| Q |
Can I register
my children for the conference? What is the registration policy for
children? |
| A |
You can register children for
the Friday and Saturday night banquet & entertainment programs
using the Spouse/Children Registration
form, which is also available from the main registration link located
on our conference web site (http://www.iit2007.org). |
| Q |
Would
there be any child care facility available onsite at the conference? |
| A |
Please do not let
the issue of babysitting/childcare hold you back from registering. To
make childcare/babysitting arrangements for the conference days, please
contact the service provider at:
To date, there has been no requests for Babysitting services, so we
have not arranged for any onsite service.
Now there is no excuse not to
attend the conference!! |
| Q |
How do I
register my parents or relatives for the conference? |
| A |
You can now register your
parents/relatives using the Non-Alumni Registration form, which is
also available from the main registration link located on our
conference web site (http://www.iit2007.org) |
| Q |
How
can I confirm if I have been registered for the conference or not? |
| A |
If you registered
using our online registration system using a credit card, you should
have received a confirmation email as proof of your registration. If
you have not yet received a confirmation please send an email to registration@iit2007.org
with your full name as used during online registration. |
| Q |
Where
do I stay during the conference? |
| A |
We have negotiated
discounted rates at the Hyatt Regency Santa Clara.
See the Where To Stay page for
details. |
| Q |
I
registered for the conference but have not yet received a
confirmation email. What do I do? |
| A |
If you have not
received a confirmation email after you registered online, please send
an email to registration@iit2007.org with your full
name as used during online registration. |
| Q |
I
mistakenly entered the wrong email address/Campus/Year of Graduation
at the time of registration. How can I correct it? |
| A |
Please send an
email to registration@iit2007.org with the 4-8
digit transaction number that you received in your confirmation email
and with your full name used for registration. |
| Q |
I
mistakenly typed in the wrong spelling of my name at the time of
registration. How can I correct it? |
| A |
Please send an
email to registration@iit2007.org with the 4-8
digit transaction number that you received in your confirmation email
along with the correct spelling of your first and last name. |
| Q |
Why
do I need to enter the transaction number of the IIT Alumnus (primary
registrant) when I register my spouse? |
| A |
Entering the
transaction number for the primary registrant will help us ensure that
the ticket for your spouse is tied to your registration. |
| Q |
I
have registered my self. However, I am unable to register my spouse
since I have not yet received a confirmation email. |
| A |
Please send an
email to the registration team at registration@iit2007.org
with the full name used to register yourself. They will re-send your
confirmation email with your registration transaction number. |
| Q |
What
is your refund policy? |
| A |
We will refund the
full amount if your cancellation request is received on or before May
15, 2007. No refunds thereafter. |
| Q |
I
would like to cancel my registration. How do I do it? |
| A |
Please send your
cancellation request to refunds@acteva.com stating your full name
and 4-8 digit transaction number that you received at the time of
registration. |
| Q |
Where
should I mail my check if I register using pay by check facility? |
| A |
Please mail your
checks to -
Acteva, 60 Spear
Street, 9th Floor, San Francisco, CA 94105
When mailing your check please
write your first name, last name as used during registration and
transaction number in order for us to associate your check with your
registration.
|
| Q |
Can
I get an invitation letter for Visa purposes? |
| A |
Yes. Please send a
request to info@iit2007.org
|
| Q |
I
registered for the conference but have not yet received a
confirmation email. What do I do? |
| A |
A Please check
your spam filter settings to ensure that emails from our registration
engine acteva.com are not getting trapped there. When you register
email is automatically sent to you from acteva.com. If your spam
settings are correct and you still haven't received confirmation email,
please email to registration@iit2007.org with your First
Name, Last Name as used during registration. |
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